Volunteer or work for us

Want to make a difference, stimulate your mind, meet new people, gain confidence and learn new skills? Come and volunteer for us.  We welcome applications from all backgrounds, whether you are starting out having just finished your education, hoping to find something meaningful to do while the children are at school or partly or fully retiring from your career.

We have volunteers across all age ranges and all backgrounds. Full training is provided.  Please apply online at www.citizensadvice.org.uk

All volunteers are encouraged to respect each other’s individuality and value each others’ contributions.


Help to Claim Adviser – Part time role available

Location: Ashford

Closing date: 5 April 2019

Salary: £9,321 (actual) + 6% pension

Hours per week: 15

Type of Contract: Fixed term

End date of contract: 31.03.2020

Citizens Advice Tunbridge Wells & District are looking for someone to join our new Universal Support Help to Claim team.  The team will provide an effective and efficient support service for first time Universal Credit claimants.  The service includes the provision of advice, information and digital support via face-to-face, telephone and digital channels.  You will need to be proficient in IT with effective communication skills.  Knowledge and experience of welfare benefits advice is desirable.  Please email ann.starke@catwd.org.uk for more details and a job pack.