Consumer

We can help you with all types of consumer issues including:

  • your rights when buying goods and services
  • switching energy suppliers
  • cancelling a contract or claiming a refund
  • making a complaint about goods or services

 

Citizens Advice Consumer Service

The Citizens Advice consumer service provides free, confidential and impartial advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.

 

To get information and advice:

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Find a local support organisation who can help you